Support

The backup failed and ALICE says:
------ BEGIN OF ALICE RAW OUTPUT -----
Backup engine state saving issues
Trying to start step 2 more than once.

Fatal errors
Trying to start step The following fatal error happened while taking a backup. Please review and fix it before continuing: %s more than once.

------ END OF ALICE RAW OUTPUT -----

Also:
Fatal errors
Error
The following fatal error happened while taking a backup. Please review and fix it before continuing:
Cannot save factory state in db storage, storage key cli.id128

Help please?

The ALICE output really doesn't help me. ALICE thinks not being able to save the state is the problem, that is the result of the problem. I need the full backup log to be able to see what is going on. Please zip and post the entire log.

Here you go, thanks.

It is still not coming though.n Let's try a guess. Please go to Configuration and make sure "Use database storage for temporary data" is unchecked.

If that doesn't solve it, please just throw the log on a file service and I'll pull it from there.

One more try…

I made that change. I'll let you know in a few days whether the cron job worked properly.

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