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Akeeba Backup for Joomla!

#27007 issues with Cron

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 01 March 2017 17:17 CST

Monday, 30 January 2017 07:01 CST

storytellingmedia
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hey Hey,

How are you? I seem to be having issues with setting up the Cron for scheduling backups its the first time i set it up and not sure what i'm doing wrong. I'm using Cpanel to insert the commande. i've set it for every five minuites but it doesn't seem to run i'm using this commande

/usr/local/bin/php /home/technet21/public_html/iscstrengthening/cli/akeeba-backup.php

what am i missing?
best

Monday, 30 January 2017 08:27 CST

tampe125
Hello Alex,

first of all, 5 minutes is too short interval: even if the backup starts, it can't finish before the next execution occurs. Usually backups should be executed once or twice a day.

Regarding your issue, are you sure the path to PHP is correct?
When the CRON command runs, you should receive an email with the output of the command, containing any warning/error. Do you get anything? If you don't get any email, I think the command is not really executed, in this case you should contact your host.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 30 January 2017 08:59 CST

storytellingmedia
Hey Hey,

Yeah i've set it for 5 min to test to see if i have set it up corectly but i don't seem to get the emails confimring that the cron has been run, how can i figure out if the path is correct, i have other crons running to i know its not related to host but to the way i've set it up which i can see is the problem now

Monday, 30 January 2017 09:02 CST

tampe125
The path seems ok, you should contact your host and ask him to take a look at your logs to see if there's anything wrong with the above command.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 01 March 2017 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-03-01 17:17 CST

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