Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I wasn't sure where the log file was I was to zip up. I went out through ftp, downloaded the log file, zipped it and attached below. I hope that is what was needed. The link in the backend that says download the file, the file was empty. I've attached a copy of it too.

When I try to do a backup, the backup fails. One message said to notify my host, and I have done that, but no response so far. But when I check the backups, I see the backup there, just not sure it is going to work.

Your backup was successful, the upload to Dropbox failed. So you have a good backup but it is on your server.

This is the problem:

WARNING |161227 11:52:32|You have not linked Akeeba Backup with your Dropbox account

When you set up the backup to upload to Dropbox, there is a Configure button on that line that you need to click and set up Akeeba's permissions to access Dropbox. Please do that and retry your backup.

Thank you! I love Akeeba!

You're welcome!