Support

Hello,

the script you are running checks if there is any failed backup on your site, that won't create any backup.
If you want to create a backup you have to point your CRON to the backup view, not the check one.
Please take a look at the Scheduling information page within your Akeeba Backup installation, it will give you the correct path to use.

Please remember that in the scheduling information page there are two tabs: one for the backup and one for the check. Double check the tab you are on, since they are very similar each other.
Anyway, I'm glad your issue is fixed.

Please install Akeeba Backup 5.2.4 twice in a row on your site, without uninstalling it before or in between. That URL is NOT consistent with Akeeba Backup 5.2.4. The URL should read something like http://..../index.php?option=com_akeeba&view=Backup&key=.... Note how the names of the view begins with an uppercase letter.

Also note that you give us a partial screenshot. For all I know you could have a Javascript error which prevents Joomla itself to render the page as tabs. In this case Joomla displays both tabs one after the other. The top half of the page will be the Backup tab's content, the bottom half of the page will be the Check tab's content. In this case if you simply scroll all the way down you'll see the Check's instructions, not the Backup's instructions. Please scroll the page slowly and see if you get two areas labeled "Front-end Backup Feature" on the page.

I have one more suspicion. Try setting the backend language to English when logging in. Does that fix the problem? If it does please let us know. We've seen some issues with Joomla and French translations before. If that's the case we can try to work around it.

Thank you for the report, now this makes more sense.
Sadly the "broken tab" issue is caused by Joomla: we are using the code provided by Joomla to create and render the tabs, however it fails to handle the French language. I know this is a bummer, but that's something we can't fix :(