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Akeeba Backup for Joomla!

#26428 PHP update

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 30 November 2016 17:17 CST

Monday, 31 October 2016 07:40 CDT

rmurray525
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:


I have been having what seems to be a lot of PHP issues. I have several sites that I have been updating the PHP. Sites where Akeeba was seemingly working fine until I updated the PHP. Once updating PHP, it will not do a full update.

I currently have 2-3 sites with issues. and each is different.

Attached is the log file for the newest one. I get an error of Akeeba\Engine\Dump\Base :: Database Error: Could not connect to MySQL

I had a clean backup file before the PHP update, I update and then try to back up and automatically receive this error. I assumed that maybe I needed to reconfigure, yet that didn't help either...

Can you help?

Monday, 31 October 2016 07:44 CDT

rmurray525
FYI - I just updated to Akeeba 5.2.4 and still have the same issue.

Monday, 31 October 2016 08:12 CDT

nicholas
Akeeba Backup supports PHP versions 5.4.0 to 7.1-RC3 inclusive. However, not all database connection types are compatible with all PHP versions. Please go to your site's Global Configuration and set the Database Type to MySQLi (note the "i" at the end!). Click on Save & Close. Upgrade PHP and you're done.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 31 October 2016 08:22 CDT

rmurray525
I checked and it is already set to the setting you asked for. Please see attached to verify. and the PHP update had already been updated.

Monday, 31 October 2016 08:47 CDT

rmurray525
I didn't really do anything, but I tried an update one more time and...it worked this time...Oh well. Thanks for your time

Monday, 31 October 2016 09:10 CDT

nicholas
I just realised that you have set up additional databases. If you get the same issue you will need to go to the Multiple Database Inclusion feature and edit each database. Change the connection settings from driver type MySQL to driver type MySQLi.

I believe that the site where you didn't have a problem does not have additional databases set up to be backed up. Am I correct in this assumption?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 30 November 2016 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-11-30 17:17 CST

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