Support

Hello,

I have this error at the end of the backup :
Fatal error: Class 'FOFUtilsPhpfunc' not found in /homepages/......libraries/fof/encrypt/aes.php on line 154
Many thanks for your help
Best regards
Arnaud

System Information

PHP Built On Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux
Database Version 5.1.73-1+deb6u1
Database Collation latin1_swedish_ci
Database Connection Collation utf8_general_ci
PHP Version 5.5.38
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.6.3 Stable [ Noether ] 17-October-2016 13:35 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0

Arnaud,

This looks like a partial installation or upgrade, one or more files are missing. Please install Akeeba Backup twice, back to back, without doing anything in between. Do not uninstall Akeeba Backup, that will cause you to lose all of your settings and possibly your backups stored on your site.

The file you are actually missing is not a part of Akeeba Backup, it is a part of the FOF support library that we use. It is different from the version that Joomla! uses. Reinstalling Akeeba Backup may not fix the issue, depending on what else you have installed. If it does not, then please download the FOF library from our Downloads page and install it separately. I want to do this last because it is not intended to be installed this way. I want to try the "right" way first.

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