Support

Akeeba Backup for Joomla!

#26344 Off-Site Backup Configuration - Professional

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Friday, 18 November 2016 17:17 CST

Wednesday, 19 October 2016 06:15 CDT

martinix
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi - recently updated to version 5.2.3 professional. The configuration options for 'off-site' backup of archives (transfer of Akeeba Backups to OneDrive/Dropbox etc.) seem to be missing from the Configuration page. Am I missing something or has something changed? Can you please point me to the AB Professional configuration options for off-site backup control please. Many thanks.

Wednesday, 19 October 2016 08:38 CDT

dlb
Those options are not available in the Core version of Akeeba Backup. It sounds like you accidentally installed the Core version. Just install the Pro version over what is already there and you will be back in business.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Friday, 18 November 2016 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-11-18 17:17 CST

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!