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EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hello, when I launch the akeebackup process to backup my joomla website, the progress bar stop at 50%.
Logs attached
Thank you for your help

Olivier

Akeeba Backup is having a problem reading the files in the root of your site. Your open_basedir restriction could do that. Yours looks odd in the log file, it just shows as <root> which is the root folder of your site. Normally it is displayed as a path, and there are normally multiple paths allowed. Is this a commercial server or a local server?

We had another ticket yesterday with the same symptoms and it turned out to be an out of date symlink in the root folder of the site. Akeeba tried to follow it and could not.

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.