Akeeba Backup for Joomla!

#26254 akeeba backup updating fail

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Environment Information

Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by on Friday, 04 November 2016 18:20 CDT

Wednesday, 05 October 2016 01:58 CDT

sdureja

Hi,

We are trying to update Akeeba Backup from version 5.1.2 to 5.2.3 but facing such type of error as
Warning

Copy file failed

Message

Error updating package.

We have also attached log file.

you will really appreciated if help the same.

Thanks

sudhir

Wednesday, 05 October 2016 03:13 CDT

nicholas

This error is produced by Joomla. It means that either the upload size in your PHP configuration is too small or you have not set up a valid temporary directory. Both issues will be reported, along with a link to further information, if you go to Extensions, Manage, Warnings.

Alternatively you can consult our installation troubleshooting guide where we have written up the common solutions to pretty much every possible problem you may have installing a Joomla extension – be it one of ours or a third party one. I recommend that you read the sections "You get an error about the package not being uploaded to the server", "Checking your temporary directory" and possibly "Enable FTP"; one of them is most likely to be the relevant section to your issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 04 November 2016 18:20 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2016-11-04 18:20 CDT

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