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Akeeba Backup for Joomla!

#26224 Transfer Archive to Amazon S3 fails with a 404 error page

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Thursday, 03 November 2016 18:20 CDT

Friday, 30 September 2016 15:05 CDT

sohopros
Description of my issue: Trying to Transfer Archive to Amazon S3 from the Manage Backups page and a pop-up is served indicating the process is underway, then after a while a 404 error appears in the pop-up window and the file is not transferred.

Thanks, SOHO Prospecting Team

Monday, 03 October 2016 02:40 CDT

tampe125
Hello,

please apply the options suggested here
https://www.akeebabackup.com/support/akeeba-backup-3x/26221-only-jpa-but-not-parts-j01-j02-etc-get-uploaded-to-amazon-s3-2.html

I think these issues are related.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 03 October 2016 20:04 CDT

sohopros
Thanks Davide,
This particular site (we have about 20 using AkeebaBackup / AWS S3 on the same server), www.folch.com, is already configured with SSL and multipart uploads disabled.

Regards,
Dale

Thanks, SOHO Prospecting Team

Tuesday, 04 October 2016 02:26 CDT

tampe125
I'm sorry, in this case the error is caused by the size of your backup.
You created a 1.2 Gb file and you are trying to transfer it in one shot. Since it's quite large, you get a timeout.
Please create multi part archive, by setting a part size of 50Mb under the Archiver Engine options

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 03 November 2016 18:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-11-03 18:20 CDT

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