Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I'm using Akeeba Backup quite a while without any problems.

But the latest Version 5.2.2 doesn't work at all on my Server. There haven't been any changes on the server.

What's the difference?

We have found that PHP versions 5.6.0 through 5.6.5 are badly broken. It was pure chance that previous versions of Akeeba Backup did not have the same error. We have published a Developer's Release with a work around for the problem. Please install that and try your backup again. It is available here: https://www.akeebabackup.com/download/developer-releases/akeebapro.html. The top item is the latest release.

Wait! Nicholas just said he will release a new stable version later today. You should hold off until that appears.

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.