Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have setup a database-only backup. However, every time I run it, the backup fails. If I do a full-site backup, everything works fine.

I cloned this site using a full-site backup, restored it to another domain on the server, and the database-only backup does the exact same thing. Doing a database-only backup on the same server with a slightly modified Softaculous installation works fine.

I'm not sure this is the right log file. There should be an ID number in the file name that matches the backup ID on the Manages Backups screen. The best way to get the right file is to click on view log from the Manage Backups screen.

Apparently the log download function of ALICE does not work, so that may be another issue. Your suggested method is attached.

I see the error in the file, but I can't see why it is there. I have a wild and crazy idea. Please edit the Configuration for this backup profile and uncheck the archive integrity check option. There is no archive, only a sql file, that may be confusing the post processing step.

That solved the issue on both sites, thx!

You're welcome!