Support

Akeeba Backup for Joomla!

#26083 5.2.1 installation redirect

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Sunday, 11 September 2016 06:48 CDT

Ch3vr0n
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Just installed 5.2.1 from package download. Encountered something weird. After installation i was redirected to the WEBSITE frontpage, instead of to the backend "installation success" message. I don't know if this is a bug in the installation routine but it definitely isn't usual behavior. Other extensions install fine

nicholas
Akeeba Staff
Manager
Extensions installation is performed by Joomla's extensions installer. Our code does not run during that time.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Ch3vr0n
must have been a fluke. 2nd install went fine. Guess this can be closed. Sorry for the trouble

nicholas
Akeeba Staff
Manager
No problem :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!