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Akeeba Backup for Joomla!

#25989 #25892: ajax error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Sunday, 09 October 2016 17:20 CDT

user91008
I'm sorry, but I did not change the settings.
They could do it from hosting.
What should be the correct setting?
Minimum execution time
Maximum execution time
Execution time bias

tampe125
Akeeba Staff
Hello,

these are the settings required by your hosting:

Client-side implementation of minimum execution time: Checked
Part size for split archives: 10Mb (some host will block the creation of very large files)
Minimum execution time: 5 seconds
Maximum execution time: 3 seconds
Execution time bias: 50%

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user91008
if I reinstall Akeeba Backup, backup running 1-2 days in order and then it starts again, giving backup errors and do not run. Neither the manual nor as cron.
From hosting with it already did not know council. In other domains, they Akeeba runs fine.
They wonder whether they have discussed what the limits are set on the server.

tampe125
Akeeba Staff
If uninstalling and reinstalling solves your problem, it means that it's a server issue.
Can you please double check if any file within com_akeeba folder gets renamed? Sometimes host will happend .disabled or change the file permissions since they think the file contains a malware.
Moreover can you please ask your host to check your PHP opcache settings? Maybe there's something wrong leading to the error you found.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user91008
After turning off the opcache backup works correctly.
Thank you for your help

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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