Support

Akeeba Backup for Joomla!

#25919 Error occurred: 500 - internal server error after running angie

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by enserk on Thursday, 18 August 2016 05:13 CDT

enserk
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi there, I am moving my site to another server with the angie installer. Everything went fine, but when i now try to visit my site I get the message:
Error occurred: 500 - internal server error
What can I do about that?

enserk
found the problem myself after checking all the troubleshooting sites here - it was a mistake in the htaccess!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!