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Description of my issue:
I have a live system running. Did a backup and restored it in my test enviroment. There a made some major changes (multilanguage). Did a backup there and wanted to restore it again in the live system.

The backup itself worked without errors. If i start the kickstart.php and run the procedure. I get an error after 75% of the first step. It says:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
###{"status":true,"message":null,"files":0,"bytesIn":0,"bytesOut":0,"done":true,"Warnings":[],"lastfile":""}###

I tried it many times. Made news backup files. Tried again. Same error. I tried to restore it on a different server. There it worked great. So the problem has to be with the live server. Does anyone have some information on this which i could pass to the webspace host? Is there a log from the kickstart process?

Thanks for you help.

Hi Davide,

thanks for you answer. I tried it but the same error occured. Is there an other solution or a logfile for the kickstart process which could give a hint on the problem?

thanks oliver

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