Support

Akeeba Backup for Joomla!

#25169 Correct Version?

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 15 June 2016 17:20 CDT

Monday, 16 May 2016 11:37 CDT

Hue
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Some of my Joomla! 3.5.1 sites tell me that 4.7.2 is available and some have 5.0.2. Why and can I just use the same on all?

Monday, 16 May 2016 11:43 CDT

nicholas
5.0.2. The reason for the 4.7 release is explained here https://www.akeebabackup.com/home/news/1665-akeeba-backup-5-0-for-joomla.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 16 May 2016 12:21 CDT

Hue
Thanks and thanks for explaining in the article why I shouldn't be running a few old Joomla! version sites still. Gotta get to work replacing them now.

Monday, 16 May 2016 15:23 CDT

nicholas
You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 15 June 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-06-15 17:20 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!