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Akeeba Backup for Joomla!

#25146 AJAX Loading Error after update to 4.6.1 -> 4.7.1

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Tuesday, 14 June 2016 17:20 CDT

boschma
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi,

everytime after running the update from 4.6.1 to 4.7.1 ( also to 4.7.0 before ) two issues are comming up:
- language file needs to be installed again / in my case the german version
- on starting first backup with new version an ajax-error is shown

>>
Sicherung angehalten. Es wird gleich automatisch neu gestartet.
Der Sicherungsvorgang wurde angehalten, weil ein Fehler erkannt wurde. Wie auch immer. Akeeba Backup wird versuchen, die Sicherung neu zu starten. Sollten Sie das nicht wollen, klicken Sie bitte auf den Abbrechenknopf.

Die Sicherung startet erneut in X Sekunden 
...

Zu Ihrer Information: Die letzte Fehlermeldung lautet:

AJAX Loading Error
HTTP Status: 500 (Akeeba Engine detected a problem while saving temporary data. Please restart your backup.)
Internal status: error
XHR ReadyState: 4
Raw server response:
(HTML containing script tags)

Protocol (really, just this two lines):
[160515 11:52:38] Kettenrad :: Attempting to load from database (backend) [backend.id74]
[160515 11:52:38] Failed loading temporary data using file storage engine. Switching to db. The backup has failed and MUST be restarted.
<<

On a second try (or automatic restart) everything is running as expected and the backup is done as it should be.

This appears on different projects running on different hosts, different PHP- and MySQL-versions.

Not a big deal to me, cause it's working at the end - just to let you knwo.

Many thx for that great tool! Still loving to work with this component.
Best,
Boris

nicholas
Akeeba Staff
Manager
- language file needs to be installed again / in my case the german version


The language files were updated. You do need to reinstall the languages. Ideally, you should update to Akeeba Backup 5.0 before updating the language.

- on starting first backup with new version an ajax-error is shown


We are detecting a well known server issue which could prevent backups from being taken. When the backup fails the issue is worked around but you need to restart the backup to apply the fix. Nothing to worry about.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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