Support

Hi,
This is the follow-up of a discussion I had with Nicholas at JoomlaDay France (#jd16fr).

Actually, on many of my sites (but not on all of them), under the recent "One click button" section, I only have one button...
... and the button "Backup without sensitive data nor images" would not show.

Nicholas suggested to reinstall manually the ZIP.
I have tried on two sites (and three times on each site), cleaning cache (Regular Labs Cache Cleaner + browser full cache clean)... but still that button "Backup without sensitive data nor images" would not show.

I have also had a look at the Configuration and at the Options pages, but I don't see anything (no word "sensitive", ...).

Maybe I have missed something, but I have this on many sites... and I have just looked at the site of my JUG (which someone else has made, I have never done anything at it)... and there also that button "Backup without sensitive data nor images" would not show".

So I guess there is a little something I have missed or a little something that goes wrong with installation.
This is nothing urgent of course.
But as I see I am not the only one to have the issue and since I mentionned it to Nicholas in Paris, I wanted to share it here so that you can have a closer look.

Txs,

Marc

Marc,

It sounds like your "Backup without sensitive data or images" is the name of one of your profiles. You need to edit that profile's Configuration and you will see a "One-click backup icon" check box near the top. Check that box and the profile will be added to your one click backups list.

All right !
I get it : I was convinced that this profile had come with the reorganisation of the "homepage" of akeeba backup in administration.
I guess I already had that profile on a series of sites... but it was not visible as such.
But with the new icons, it has become very visible, which is why I believed it was created by Akeeba itself... :-)

All right, "issue" solved.
Txs for the quick feedback.
Marc

You are welcome! I'm glad that cleared it up.

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.