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EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

[160403 00:00:39] Failed to process file <root>/administrator/components/com_akeeba/backup/site-www.atlasvoorgemeenten.nl-20160403-020005.sql
[160403 00:00:39] Error received from the post-processing engine:
[160403 00:00:39] Uploading <root>/administrator/components/com_akeeba/backup/site-www.atlasvoorgemeenten.nl-20160403-020005.sql has failed.
[160403 00:01:33] Failed to process file <root>/administrator/components/com_akeeba/backup/site-www.atlasvoorgemeenten.nl-20160403-020005.jpa
[160403 00:01:33] Error received from the post-processing engine:
[160403 00:01:33] Uploading <root>/administrator/components/com_akeeba/backup/site-www.atlasvoorgemeenten.nl-20160403-020005.jpa has failed.

https://www.dropbox.com/s/5kmf94szyfhn4yu/Screenshot%202016-04-05%2016.58.58.png?dl=0


04-Apr-2016 13:40:17 UTC] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 20971521 bytes) in /home/atlas/public_html/administrator/components/com_akeeba/engine/Postproc/Connector/Dropbox2.php on line 436
[04-Apr-2016 14:37:50 UTC] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 20971521 bytes) in /home/atlas/public_html/administrator/components/com_akeeba/engine/Postproc/Connector/Dropbox2.php on line 436

Description of my issue:


I have an vps server and the memory max is 128mb.
My hoster is saying that you do not use that memory but gives an error.


Any idea what i have to change?

Let's try something. In your backup configuration, please change the backup type from "Main site database only" to "All configured databases". They try your backup again. The difference between the two is that you are crating a sql file now, the second option will create a jpa file.

If that does not solve the problem, please zip and post your complete log file.

Hi Dale,

Well the database backup is working at the moment.
But with files not.
And i am not backupping the images folder yet with 500mb images :-)

So the full site backup is 54mb and not transfering to dropbox.

I attached all the log files but i thing something is not going right with the logs..

Also added a joomla error log.

I hope you can help me out here :-)

Thanks!

------ BEGIN OF ALICE RAW OUTPUT -----
Additional database - Wrong access details
Could not detect the used profile, test skipped

Additional database - Joomla database inclusion
Could not detect the used profile, test skipped

------ END OF ALICE RAW OUTPUT -----



And this is what he is telling me.
But there is no extra database.

For your error log, please go to Configuration and make sure your log level setting is "All information and debug" instead of "Errors only". I think that is why your log is empty.

I think ALICE is giving you a false error. I will be able to tell from the log file.

Hi Dale,

Thanks for your reply.
I have it working now!

My memory limit was 32, although now with debug on it showed me it had only 15...
I now set my memory limit to 128mb :-)

And now it is working. Only if i set the split archives to 255mb.
Smaller and it is crashing on archiving, bigger and it crashes on sending...

Still no good log files but i will attach the server settings.
If you see settings in my system info that can be better for akeeba let me know ;-)

The log level setting would be per profile, make sure you are changing the profile you are using for the backup. Is the setting sticking in the Configuration screen? If you change it but the setting will not save, that can indicate another problem. The log file is really the most important tool for figuring this out.

Hi Dale,

Thanks i will remember for the next time!

For now it works so i will not bother you with logfiles ;-)

If it gives you any more trouble, just let us know.

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