Support

Akeeba Backup for Joomla!

#24790 DB error after migrating

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by intech6tem on Friday, 25 March 2016 09:46 CDT

intech6tem
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
After restoring my website from akeeba archive on new hosting all web site seems to work fine, but some errors in database make install and back up impossible. Can't update or install nothing.

I try to repair with Joomla tools and from PHP My Admin but can't resolve it
Bottom errors in DB (from Joomla Admin page)

Erreur

Table 'it6tem_NA2016J3.w8tdu_updates' doesn't exist in engine SQL=SHOW COLUMNS IN `w8tdu_updates` WHERE field = 'infourl'

Table 'it6tem_NA2016J3.w8tdu_updates' doesn't exist in engine SQL=SHOW COLUMNS IN `w8tdu_updates` WHERE Field = 'categoryid'

Table 'it6tem_NA2016J3.w8tdu_updates' doesn't exist in engine SQL=SHOW COLUMNS IN `w8tdu_updates` WHERE field = 'extra_query'

Table 'it6tem_NA2016J3.w8tdu_updates' doesn't exist in engine SQL=SHOW COLUMNS IN `w8tdu_updates` WHERE field = 'version' AND type = 'varchar(32)'

tampe125
Akeeba Staff
Hello Pascal,

just to double check, did you try to go inside Manage > Database and hit the Fix button?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

intech6tem
Hello,
Yes I've try from the admin panel of Joomla Manage DB, I've got the messages post before, and hit the fix button
Joomla return this message error :

1932 Table 'it6tem_NA2016J3.w8tdu_updates' doesn't exist in engine SQL=ALTER TABLE `w8tdu_updates` ADD COLUMN `infourl` text NOT NULL AFTER `detailsurl`;

After that I try to fix the problem from PHP MyAdmin, but it doesn't work

Thank for your help
Pascal

tampe125
Akeeba Staff
If you tried to manually run the query and you get the error, I suspect there is an issue with your database.
You should contact your host and ask him to double check if everything is ok with your database.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

intech6tem
OK,
Thanks
Pascal

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!