Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

My backup file is too large all of a sudden. I think I might be backing up log files that have grown too large or something like that but I am confused as to what to do. Back in October 2015 by backup size was 1.36GB and now it is up to almost 8GB and must be downloaded in 4 parts.

When I look in my cpanel disk space usage the only huge file I am finding are the backup files themselves but something is clearly wrong. Any suggestions appreciated. I have attached the log file which will hopefully be helpful.

Here is the alice info I ran:

PHP versionSuccess
Database type and versionSuccess
Available memorySuccess
Database permissionsSuccess
Backup engine state saving issuesSuccess
Timeout while backing upSuccess
Backup archive writing issuesSuccess
Number of tables being savedSuccess
Table row countSuccess
Installation integritySuccess
Post-processing engine and archive part sizeSuccess
Error log filesError
Error log files are included inside archive backup:
components/com_mijoshop/opencart/admin/controller/tool/error_log
components/com_mijoshop/opencart/admin/language/english/tool/error_log
components/com_mijoshop/opencart/admin/view/template/tool/error_log
You can exclude these files using the following regular expression: #(/php_error_cpanel\.|php_error_cpanel\.|/error_)log#
Additional database - Wrong access detailsSuccess
Additional database - Joomla database inclusionSuccess
Multiple Joomla! installationsSuccess
Large files issuesError
The following files are too big and can cause backup issues:
File: /core.26714 69.61 Mb
File: /core.28655 51.27 Mb
File: /core.13612 68.86 Mb
File: /core.30217 68.6 Mb
File: /core.26596 51.79 Mb
File: /core.22333 69.6 Mb
File: /core.29028 70.11 Mb
File: /core.21485 69.36 Mb
File: /core.11338 69.11 Mb
File: /core.25543 68.61 Mb
File: /core.5433 69.43 Mb
File: /core.20129 68.84 Mb
File: /core.769 36.86 Mb
File: /core.32371 68.86 Mb
File: /core.17537 68.54 Mb
File: /core.11458 67.86 Mb
File: /core.13013 68.84 Mb
File: /core.4476 68.61 Mb
File: /core.32088 69.61 Mb
File: /core.31087 68.69 Mb
File: /core.5977 69.12 Mb
File: /core.18021 69.2 Mb
File: /core.31118 68.61 Mb
File: /core.10996 69.2 Mb
File: /core.9874 69.86 Mb
File: /core.28977 69.36 Mb
File: /core.16958 36.86 Mb
File: /core.23119 70.35 Mb
File: /core.11677 68.86 Mb
File: /core.28743 69.86 Mb
File: /core.28408 37.37 Mb
File: /core.13249 69.86 Mb
File: /core.27684 68.61 Mb
File: /core.26078 68.34 Mb
File: /core.21185 68.11 Mb
File: /core.24918 68.35 Mb
File: /core.1855 36.84 Mb
File: /core.16780 68.59 Mb
File: /core.11539 69.61 Mb
File: /core.30589 68.59 Mb
File: /core.1565 68.03 Mb
File: /core.31445 68.86 Mb
File: /core.7873 68.84 Mb
File: /core.7107 69.87 Mb
File: /core.7665 70.37 Mb
File: /core.26924 68.86 Mb
File: /core.6636 37.62 Mb
File: /core.19561 68.61 Mb
File: /core.11364 69.11 Mb
File: /core.28411 69.36 Mb
File: /core.22077 68.59 Mb
File: /core.25159 69.61 Mb
File: /core.4460 68.6 Mb
File: /core.17707 69.36 Mb
File: /core.19819 68.61 Mb
File: /core.1268 68.53 Mb
File: /core.11605 68.86 Mb
File: /core.20082 69.36 Mb
File: /core.24976 68.9 Mb
File: /core.3649 68.61 Mb
File: /core.2422 69.86 Mb
File: /core.28968 69.86 Mb
File: /core.1940 69.36 Mb
File: /core.9176 68.86 Mb
File: /core.16898 68.61 Mb
File: /core.18498 69.87 Mb
File: /core.13720 69.59 Mb
File: /core.29856 69.11 Mb
File: /core.11938 70.12 Mb
File: /core.27724 68.87 Mb
File: /core.17437 69.3 Mb
File: /core.11955 68.36 Mb
File: /core.32168 69.62 Mb
File: /core.19957 69.11 Mb
File: /core.28990 69.11 Mb
File: /core.17170 69.61 Mb
File: /core.16741 70.36 Mb
File: /core.16507 68.84 Mb
File: /core.6529 68.86 Mb
File: /core.9535 68.3 Mb
File: /core.14702 68.61 Mb
File: /core.17436 69.61 Mb
File: /core.1345 68.86 Mb
File: /core.11541 68.61 Mb
File: /core.5424 68.59 Mb
File: /core.1267 69.03 Mb
File: /core.19987 68.86 Mb
File: /core.1242 68.61 Mb
File: /core.21201 69.11 Mb
File: /core.15093 68.86 Mb
File: /core.17089 68.59 Mb
File: /core.31065 68.61 Mb
File: /core.3803 51.54 Mb
File: /core.23655 68.68 Mb
File: /core.27915 69.12 Mb
File: /core.25062 70.35 Mb
File: /core.1357 69.12 Mb
File: /core.1295 69.11 Mb
File: /core.16288 68.63 Mb
File: /core.24370 69.36 Mb
File: /core.16004 69.11 Mb
File: /core.17794 68.93 Mb
File: /core.25736 68.61 Mb
File: /core.28899 69.61 Mb
File: /core.25066 69.37 Mb
File: /core.10228 68.1 Mb
File: /core.2432 68.36 Mb
File: /core.8906 69.36 Mb
File: /core.8973 69.11 Mb
File: /administrator/core.4320 69.84 Mb
File: /images/dls/farmbroch.pdf 23.52 Mb
Please try excluding these files using the Files and Directories Exclusion feature or delete them if you are sure you don't need them on your site.

It is much easier to get rid of the error logs than it used to be. Go to your Backup Profile Configuration and check the Exclude error logs checkbox in the Optional Filters section. That should take care of them.

The core files are a little tougher. It isn't hard to exclude them but I don't know what they are. You might want to contact your host to see if they know. Even though they have "You Don't Need This" written all over them, I hate to exclude something that I am not absolutely sure you don't need.

Those two changes should knock the file size down quite a bit.

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.