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Akeeba Backup for Joomla!

#24495 Akeeba Update Issue

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Friday, 25 March 2016 18:20 CDT

Friday, 19 February 2016 08:25 CST

ReelTackle
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I updated my Akeeba to 4.5.3 but my admin panel always shows that I need to update to 4.5.3
If I run the update I get the errors as shown in the image.
The status summary says I have the latest version but akeeba keeps telling me that i need to update.

Friday, 19 February 2016 10:05 CST

tampe125
Hello Lance,

did you try to clear the cache inside the Extension Update page?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 19 February 2016 18:48 CST

ReelTackle
Hi
Yes, I have cleared the cache before and after the update every time.
I cleared the cache before again and it said i that have another update to 4.5.5
I ran the update and I still have the same issue.
My backups do seem to be working and they are uploading to S3 ok but I am a bit concerned if they will work if I need to use them sometime.

Friday, 19 February 2016 20:38 CST

ReelTackle
I downloaded the new 4.5.5 installation package, cleared the cache and uploaded the new package 3 times in a row and each time I get that same set of messages.
My control panel does say that I now have version 4.5.5 though.
Image attached.

Monday, 22 February 2016 01:52 CST

tampe125
The warning message is not a good thing...
Can you please try to enable the FTP Configuration Layer and try one more time?
If it still fails I'll have to connect to your site to run some tests.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 23 February 2016 20:05 CST

ReelTackle
After a long time mucking around with this, I decided to delete Akeeba and reinstall it.
Everthing seems to be working fine now.
Thanks guys

Wednesday, 24 February 2016 01:58 CST

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 25 March 2016 18:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-03-25 18:20 CDT

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