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Akeeba Backup for Joomla!

#24231 Alice told me to paste a ticket

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 19 January 2016 10:25 CST

Tuesday, 19 January 2016 09:49 CST

user87554
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

------ BEGIN OF ALICE RAW OUTPUT -----
Timeout while backing up
There is already an issue with the backup engine saving its state. Please fix it before continuing.

Backup archive writing issues
Could not open archive file for append.

Post-processing engine and archive part size
A post-processing engine is found, but no part size is set; this could lead to timeout issues

------ END OF ALICE RAW OUTPUT -----

Tuesday, 19 January 2016 10:25 CST

nicholas
Your backup runs successfully according to your log file. Please note that ALICE's output only makes sense if you actually have a problem that you need help with. In the case of successful backups the output may be misleading and you definitely don't need to send it to us. ALICE is a diagnostics tool used only for troubleshooting.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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