Akeeba Backup for Joomla!

#23996 Complexify.php on line 280 error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

n/a

PHP version

n/a

Akeeba Backup version

n/a

Latest post by on Thursday, 21 January 2016 17:20 CST

Monday, 21 December 2015 19:49 CST

netpastor

akeeba not accessible so can't access logs to paste them

after upgrade, installer shows white screen
http://domain/administrator/index.php?option=com_akeeba

this entry in administrator/error_log
[22-Dec-2015 12:36:29 countryxxx/locationxxx] PHP Fatal error: Call to undefined function Akeeba\Engine\Util\mb_convert_case() in /home/user/public_html/administrator/components/com_akeeba/engine/Util/Complexify.php on line 280

Monday, 21 December 2015 19:53 CST

netpastor

reinstalling version 4.4.3 removes the error

Monday, 21 December 2015 22:42 CST

dlb

That was exactly the right answer. The file wasn't copied by the Joomla! Installer during the upgrade. Good catch!

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 21 January 2016 17:20 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2016-01-21 17:20 CST

Support