Support

Description of my issue:

dear team, we got a new project from a customer. first thing we need to do is get a backup of the site (akeeba 4.0.5 was already installed) in order to rebuild the site on a test server. and here is where the trouble started:

- upon accessing the akeeba component we get a blank screen.
- trying to uninstall akeeba results in a blank screen as well.
- what did work though was to install akeeba 4.1.2, but with no luck, still blank screen upon trying to access the akeeba component...

after setting error logging to "maximum" and accessing the akeeba component again, we get:
Fatal error: Class 'F0FInput' not found in /var/customers/webs/mang/mangklinik_ch/libraries/f0f/dispatcher/dispatcher.php on line 131

any idea how to fix this?

thanks in advance!

In Joomla! 2.5 the fof libraries were installed by Akeeba. (They became core Joomla! code in Joomla! 3.2.) First, install Akeeba Backup 4.1.2 twice, back to back, without doing anything else in between. This install twice trick usually works around a glitch in the Joomla! installer.

wow, quick reply!
unfortunately this didnt work...
any other hint?

The next step is to download Akeeba Backup 4.1.2 and extract it on your local computer. Then use FTP to transfer the fof folder from the archive to the libraries/fof folder on your site. That will update it and make sure all the files are present and updated.

superb! this worked. many thanks!

You are welcome!

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