Akeeba Backup for Joomla!

#23737 Getting 500 ERROR -- Cannot save factory state in file storage, storage key

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Joomla! version

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PHP version

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Akeeba Backup version

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Latest post by Thrane on Thursday, 19 November 2015 08:36 CST

Thursday, 19 November 2015 04:02 CST

Thrane

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi

I have restored a site to a new location and frontend backups gives this error:

500 ERROR -- Cannot save factory state in file storage, storage key /var/www/vhosts/nyboeselskabslokale.dk/httpdocs/administrator/components/com_akeeba/backup/akeeba_frontend

The site is no longer at:
/var/www/vhosts/nyboeselskabslokale.dk

But at
/var/www/vhosts/nyboekro.dk

How do I fix this?
Thanks!

Regards
Thomas

Thursday, 19 November 2015 06:53 CST

tampe125

Hello Thomas,

backend backups are running fine?
Could you please attach the log of the failed backup?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 19 November 2015 08:36 CST

Thrane

Thanks!

Support