Akeeba Backup for Joomla!

Tuesday, 03 November 2015 11:27 CST

atgbcn

Hello,

I've found that on your file com_akeeba/models/cpanels.php you are comparing file permisions of media/com_akeeba with 40755 without the leading 0.

I've added the leading 0 as you can see next and the "media/com_akeeba" error message disappeared.

line 180: if (($parentPerms != 0755) && ($parentPerms != 040755))

line 207: if (($perms != 0755) && ($perms != 040755))

Wednesday, 04 November 2015 01:00 CST

nicholas

Thank you for the catch! Apparently I made that typo a very, very long time ago. I wonder how come we had never had a bug report about it before! Again, thank you very much for bringing this to my attention!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 04 November 2015 03:49 CST

atgbcn

You are welcome Nicholas,

I've been spending quite some time wondering why your Akeeba backup error message appeared when the permissions of my directories where correct. I've been googling for a response with no success.

The error did not appear on version 4.3.x of your soft.

The thing is that while googling I've seen that many people are lost and the message is somehow "not very helpful". I would reconsider the strictness of that message and of other similar messages your soft might have.

Akeeba Backup will most likely not work at all if you do not perform these steps. Do not ask for support if you can see this message. All the information you need is already on this message.

Best regards!

Angel

Edited by atgbcn on 2015-11-04 03:50 CST

Wednesday, 04 November 2015 07:48 CST

nicholas

The message is terse on purpose.Back in 2009-2010 we had some really vile support tickets filed when a permissions issue on the server was not allowing the browser to load our Javascript. One of them helpfully suggested that I should quit development and take up knitting. This feature and message were implemented right after answering that ticket.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 04 November 2015 08:20 CST

atgbcn

I'm sorry to read about that impertinent suggestion.

On your first reply you were wondering why nobody had said anything about that bug. Maybe the tone of the message explains it: You might scared people... :-)

Best regards!

Angel

Wednesday, 04 November 2015 08:29 CST

nicholas

Actually, most servers do not return 040755 but plain old 0755 ;) That's why people didn't report this bug. I had added 040755 for completeness' sake.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 04 November 2015 08:35 CST

atgbcn

Unfortunately for me mine does return 040755.

I was stuck since version 4.4.2 appeared. Version 4.3.1 does not throw the error message.

Wednesday, 04 November 2015 09:04 CST

nicholas

Ugh, apparently 4.3.1 was buggy :D The encoding of this value was been that way since 2009.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 04 December 2015 17:20 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2015-12-04 17:20 CST

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