Support

Hi
I'm trying to restore a backup taken in 2009 of a now defunct website from a temporary location and I'm getting this error message:
The archive file is corrupt, truncated or archive parts are missing
I can't remember the versions for Joomla (possibly 1.5) or Akeeba.
I've read the troubleshooting guides and looked into the forum, and I gather my case is probably hopeless.
However, I unzipped the archive locally, and upload the files individually - it's a huge site, and it takes over three hours!
I tried running kickstart.php again, and it came back with a different error (I think missing paths or folders). There were also masses of PHP error messages on the screen.
I've since deleted the files, and tried again with a different, earlier archive, and got the corrupt or truncated message again.
Is it worth me uploading the individual files and trying again or should I call it a day at this stage?
Thanks
Ian

Hi Davide - many thanks for the prompt reply.
I'll upload the files and run kickstart.php again. I'll report back tomorrow...
Thanks again,
Ian

Hi Davide

I've attached a screen shot showing the principal error and some of the strict standard errors, of which there are hundreds.
Cookies are enabled on my browser.
I didn't select Ignore most errors.
And I don't know anything about session.save_path. I haven't yet contacted my host about this.

Hmm - I've clicked something else now, and gone to http://109.123.108.118/~mycareercoach/index.php. It shows only a screen full of errors.

I'm afraid I'm not quite sure what I've done now. Do you think this is a hopeless case?

Many thanks for your help so far,

Ian

Hi Davide - thanks for the quick reply. I'll contact the host now.
I have lots of other Joomla sites on this server, btw, and they all work fine.
I'll get back to you as soon as I hear anything.
Ian

Hi Davide
The host has checked out the session save path, but I'm still getting the same error.
I fear I may have to give this one up as a lost cause…
Thanks again for your help,
Ian

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