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Akeeba Backup for Joomla!

#23506 330 ERR_CONTENT_DECODING_FAILED

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by tampe125 on Tuesday, 20 October 2015 04:43 CDT

Tuesday, 20 October 2015 04:12 CDT

user88143
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

update not backup issue :(

Description of my issue:

Today 20.10. the akeeba backup Pro showed up as to be updated.
I clicked it to be updated, but it ended in a 330 ERR_CONTENT_DECODING_FAILED.
after refresh also for the frontend.
- I turned of gzip in the config (public $gzip = '0';) and refreshed but did not help.

Seems like this is an encoding/compression error of the package (no offense, that´s what I found on the web) ...

Can U please please help me?
My whole site is down 3 days after launch...

Thanks,
Christoph
Edited by user88143 on 2015-10-20 04:18 CDT

Tuesday, 20 October 2015 04:39 CDT

user88143
Hi,

it "seems" fixed, the fix was strange though,...
1) config turn of gzip
2) delete cache
3) delete jumi folders
4) delete browsercache

... worked. Have no idea why this worked...???

Tuesday, 20 October 2015 04:43 CDT

tampe125
Hello,

I was going to post this reply, but you anticipated me:

I suspect that the error is thrown by Joomla when it tries to parse/download the package.
Could you please try to manually upload the new version of Akeeba Backup on your site? Do you have the same error?

I think it was just a temporary issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
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