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Akeeba Backup for Joomla!

#23465 Backup breaks with Server Error 500

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by alexander.lenz on Thursday, 15 October 2015 04:49 CDT

Thursday, 15 October 2015 04:25 CDT

alexander.lenz
By moving a project from my server to the server of my client everything worked well. I reconfigured Akeeba Backup to save everything after moving. All directories are correct - the Configuration Wizard runs and the trouble shooter tells me, I have to readjust the timings. I did everything that is mentioned in your documentations and trouble shooter - but with no success. At 74 percent the backup breaks with this ugly 500 error. I think this is not the best hoster but this is not my decission. Can you give me a hand finding out what is going wrong?

Thank you in advice!

Alex

Thursday, 15 October 2015 04:28 CDT

tampe125
Hello Alexander,

could you please try to setup a part size of 10Mb and take another backup?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 15 October 2015 04:36 CDT

alexander.lenz
Yes. This worked but this creates for a really small site a plenty number of files. What has to be changed to get at least 100-MB-files?

Thursday, 15 October 2015 04:47 CDT

tampe125
Host :)
Strato allows the creation of files up to 10Mb, if they grow up larger the process gets killed.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 15 October 2015 04:49 CDT

alexander.lenz
There is nothing I would like more to change! ;-)
Thank you! Tante grazie! ;-)
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