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Akeeba Backup for Joomla!

#23343 Error: Invalid AJAX data

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 01 October 2015 06:44 CDT

Thursday, 01 October 2015 04:30 CDT

Vigalom
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Thursday, 01 October 2015 04:33 CDT

Vigalom
I clicked too early :-(

It's Joomla 3.4.3
Akeeba 4.4.0
php 5.4.36-1~dotdeb.1



I get this error:

The backup operation has been halted because an error was detected.
The last error message was:

Invalid AJAX data: (HTML containing script tags)

Please click the 'Analyse Log' button below have Akeeba Backup analyse its log file for further information.


Attached the log file.

Jan

Thursday, 01 October 2015 04:54 CDT

nicholas
I believe that your webstats folder has several thousands of files. Since you have a limited amount of available PHP memory (64Mb – and 20 of that is already used by Joomla! and Akeeba Backup's code) trying to list its contents will result in an error.

Normally you needn't back up this directory. Just go to Akeeba Backup, Files and Directories Exclusion and exclude this directory from the backup. If for some reason you do need to back it up let me know; we can use a different directory scanner engine which could work in your case.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 01 October 2015 05:19 CDT

Vigalom
Yes! That's it.

Thanks a lot.

Jan

Thursday, 01 October 2015 06:44 CDT

nicholas
You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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