Support

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Description of my issue:
The backup always works from the backend and always fails when run as a cron job. There is no log file when it fails

http://teamgonecountry.com/back/akeeba.cli.log

When the backup succeeds it is about 247 mb, is ftped to another server successfully and when it fails a damaged file of 100 to 200 mb often remains and is sometimes ftped but not always.

This is my cron job,

/opt/php55/bin/php /home/teamgonecountry/public_html/cli/akeeba-backup.php --profile=3

Hostgator says the only restriction on cron jobs is that they are limited to running once every 15 minutes.

and this is the email I get when the cron runs.

Akeeba Backup CLI 4.3.1 (2015-08-06)
Copyright (C) 2010-2015 Nicholas K. Dionysopoulos
-------------------------------------------------------------------------------
Akeeba Backup is Free Software, distributed under the terms of the GNU General Public License version 3 or, at your option, any later version.
This program comes with ABSOLUTELY NO WARRANTY as per sections 15 & 16 of the license. See http://www.gnu.org/licenses/gpl-3.0.html for details.
-------------------------------------------------------------------------------
You are using PHP 5.5.27 (cli)

Starting a new backup with the following parameters:
Profile ID 3
Description "Command-line backup"

Current memory usage: 1.6 Mb

Unsetting time limit restrictions.

Site paths determined by this script:
JPATH_BASE : /home/teamgonecountry/public_html JPATH_ADMINISTRATOR : /home/teamgonecountry/public_html/administrator

Last Tick : 2015-09-23 12:45:08 GMT-0500 (CDT)
Domain : init
Step :
Substep :
Memory used : 4.65 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:08 GMT-0500 (CDT)
Domain : init
Step :
Substep :
Memory used : 5.36 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:08 GMT-0500 (CDT)
Domain : installer
Step :
Substep :
Memory used : 5.42 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:09 GMT-0500 (CDT)
Domain : installer
Step :
Substep :
Memory used : 5.42 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:09 GMT-0500 (CDT)
Domain : PackDB
Step :
Substep :
Memory used : 6.19 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:22 GMT-0500 (CDT)
Domain : PackDB
Step :
Substep :
Memory used : 7.34 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:22 GMT-0500 (CDT)
Domain : Packing
Step :
Substep :
Memory used : 7.54 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:24 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/images
Substep :
Memory used : 7.59 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:26 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/images/products
Substep :
Memory used : 7.59 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:30 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/administrator/modules/mod_adminmenumanager/language
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:30 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/administrator/language/en-GB
Substep :
Memory used : 7.59 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:33 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/administrator/components/com_coalawebtraffic/assets/geoip
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:33 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/administrator/components/com_coalawebtraffic/assets/geoip
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:33 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/administrator/components/com_adminmenumanager/language
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:35 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/administrator/components/com_extplorer/libraries/geshi/geshi
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:41 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/administrator/components/com_rsfirewall/assets/images/flags
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:46 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/plugins/editors/rokpad/ace
Substep :
Memory used : 7.59 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:47 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/plugins/editors/rokpad/ace/snippets
Substep :
Memory used : 7.59 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:53 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/language/en-GB
Substep :
Memory used : 7.59 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:54 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/components/com_extrawatch/img/icons
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:54 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/components/com_extrawatch/img/flags
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:45:57 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/components/com_breezingforms/themes/quickmode/images/icons-png
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:46:01 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/media
Substep :
Memory used : 7.59 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:46:01 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/media
Substep :
Memory used : 7.59 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:46:01 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/media/com_joocommerce/attachments
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Last Tick : 2015-09-23 12:46:06 GMT-0500 (CDT)
Domain : Packing
Step : /home/teamgonecountry/public_html/media/editors/codemirror/mode
Substep :
Memory used : 7.6 Mb
Warnings : no warnings issued (good)

Well golly gee, that isn't what Hostgator told me when my CRON jobs started failing. They told me that CRON jobs on shard server plans are automatically killed after 90 seconds and they would not extend the time limit on any shared server plan. It actually looks like your's is killed after 60 seconds.

The work around for me was to pay Webcron.com $3.60 and use them to trigger a front end backup. There is no way within Akeeba Backup to work around the host time limit on the CRON job.