Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

WARNING: Do not copy and paste lines from this file!
You are supposed to ZIP and attach it in your support forum post.
If you fail to do so, your support request will receive minimal priority.

--- START OF RAW LOG --
ERROR |150828 15:43:11|Failed Smart algorithm on Akeeba\Engine\Core\Domain\Db
--- END OF RAW LOG ---

Backup error :
Akeeba\Engine\Dump\Base :: Database Error: Could not connect to MySQL

Please click the 'Analyse Log' button below have Akeeba Backup analyse its log file for further information.
With ALICE :
2 warning : 1/ Additional database - Joomla database inclusion
Warning
2/ Additional database - Wrong access details
Warning
Could not detect the used profile, test skipped
Could not detect the used profile, test skipped

Description of my issue:

Thank you for the help
Guy Jayme

Guy,

On the Configuration screen, please change the log level from Errors Only to All Information and Debug. That will give us more information about what is happening with the backup.

Also, in the Overrides section of the Configuration, you should not have any entries in the database section. Under normal circumstances, Akeeba gets the database connection information from configuration.php.

Hi,
Excuse me for the delay in response, I was traveling

Here the error message and the log file

Here the zip file, not gzip

It looks like your database permissions are missing the SHOW TABLE permission. Please double check your database permissions on your database user. The SHOW TABLE permission is not always visible with all hosts. Having everything checked does not always solve the problem, please check for that specific permission.

Hi Dale,
Hi,
I do not know what I can do for the user access to the database is correct and the password, the site works well, I do not know what to do with SHOW TABLE, it is with phpmyadmin we change the permissions tables ?, but normally they must be as correct by default?
Looking in the settings if there is an error, can you tell me the difference between MySQL and MySQLi driver
tahanks

After verification of all parameters I found the mistake there was a spelling mistake in the name of the user base instead of ufole376_user ufolep376_user
GUy