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Akeeba Backup for Joomla!

#23020 kickstart stalls at extraction

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Friday, 24 July 2015 09:54 CDT

Friday, 24 July 2015 09:47 CDT

communications
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

unfortunately kickstart stall with the message:
An error occurred
Could not upload installation/README.html

see attached screenshot.
what might be the issue?

thank you & regards,
a.

Friday, 24 July 2015 09:54 CDT

dlb
That is probably a permission issue. The first thing to try is FTP mode in Kickstart.


Dale L. Brackin
Support Specialist


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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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