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Akeeba Backup for Joomla!

#22768 Akeeba backup - failing after update

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by molsond on Thursday, 11 June 2015 04:45 CDT

Thursday, 11 June 2015 04:33 CDT

molsond
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

We updated Akeeba backup yesterday from 4.2.0 to 4.2.2 - now Akeeba backup no longer works.

We have scripts running on our server every night to auto-backup Akeeba overnight - and since the update the 4 sites we updated have failed to backup. We have 1 site which is still running Akeeba 4.2.0 and this auto-backup was successful.

I have tried manually updating Akeeba and am receiving error messages (please see attached screen shots of the first and subsequent error message received).

The 'view log' for both backend and frontend are completely EMPTY, therefore I have nothing to zip up and send to you!

The ALICE analysis for both frontend and backend has two yellow WARNINGS for the following fields:

Additional database - Wrong access details
Could not detect the used profile, test skipped

Additional database - Joomla database inclusion
Could not detect the used profile, test skipped

Can you please help us with this??

Thursday, 11 June 2015 04:41 CDT

nicholas
You were one of the unlucky 170 people who downloaded version 4.2.2 which had an unfortunate packaging error. Please upgrade to version 4.2.3, released within a couple of hours of the unfortunate 4.2.2 version, and the problem will be solved.

If you're wondering, the test and build machines got out of sync. This meant that the package built was one file revision behind the one we tested. As luck would have it, that one revision contained the fix for the immediate crash on a new backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 11 June 2015 04:45 CDT

molsond
Thank you! I noticed that the version number has been updated to 4.2.23 (no sign of the dodgy 4.2.2 file!).... Glad its nothing more sinister.

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