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Description of my issue:

Hi,

On my live site I have the following:
PHP: 5.3.29
SQL: 5.5.40 cll
Joomla: 3.4.1

On my test site I have the following:
PHP: 5.4.38
SQL: 5.5.40 cll
Joomla: 3.4.1

I also checked the htaccess files on the servers and they are identical

I have made backups on each site. On my live site I use Akeeba 4.2.0 and on my test site I use Akeeba 3.8.3

I can restore the backup on my live site and that works fine. When I restore the backup on my test site, that works well.

When I copy the backup from my live site to my test site and use kickstart 4.0 on the test site to restore the copy from the live site, it does everything as I would expect, except the teamplate , images and some pages have no detaill on them. I have not seen any errors during the restore. If I now on my tests site restore its local backup, all is good.

Not sure why but still searching to try and understand what it is I am doing wrong.

Eddie

Eddie,

Please check the $live_site variable in configuration.php on your restored site. It sounds like it either has wrong data in it and it should be blank, or it is blank and needs to have the site URL, including the http/https but not including a trailing slash. You have to edit configuration.php directly, that variable can't be accessed via Global Settings.

Thanks for the updte Dale.

When you finalise the backup restore, and you enter all the information about site URL, user etc etc, does that not generate / update the information that appears in the new config file or have I got it wrong?

I will give this a go and hace a look again after I tried another restore

Eddie

I believe that information updates the configuration.php file, it does not replace it. You can update the $live_site information during setup, but few people do. It is something of a black magic variable, mostly it is not used because Joomla! can find the URL without help. I jumped on $live_site because of your description of the problem.

The RewriteBase variable in .htaccess can do the same thing. It is used even less than $live_site, but may be necessary if you install in a subfolder instead of the root.

There is also a post-installation troubleshooting guide here: https://www.akeebabackup.com/documentation/troubleshooter/prbasicts.html.

Hi Dale,

I did do the test again. It then failed.

I then compared whats in the route directories of each site. All looked the same until I noticed one extra file in the route dir of the server I am installing the backup to: .htaccess

Not sure what this file is as I have a htaaccess.txt file

I then renamed the .htaccess file to some totally different and all work.

Eddie

Eddie,

The .htaccess file contains commands for your Apache web server. It frequently causes problems when moving from one server to another because it tends to be customized for a single server.

The file must be named .htaccess, including the leading dot. The htaccess.txt file is a sample file provided by Joomla!. Since .htaccess also contains security commands to harden your site to hackers, you probably do not want to run without it on a live site. You can copy htaccess.txt to .htaccess to use the standard file. It should not interfere with the site. I prefer to copy the file rather than rename it so that the htaccess.txt file is available for just this sort of situation.