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Description of my issue: We are in the final steps of development and decided to start using Akeeba for backing up the site. It used to operate OK but after quite alot updates of various components including joomla, we realised that it is simply giving as a white page.
I have tried reinstal the component more than once without any effect. Admin tools operastes as it should. The front end logs haven't produced any errors.
From the back end error log I recored the following.
[09-Apr-2015 13:07:53 UTC] PHP Notice: Undefined index: total_size in /home/homebiology/public_html/administrator/components/com_akeeba/engine/Factory.php on line 424
[09-Apr-2015 13:07:53 UTC] PHP Fatal error: Call to a member function setError() on a non-object in /home/homebiology/public_html/administrator/components/com_akeeba/engine/Platform/Base.php on line 341
When I paste the url directly from any akeeba backup button as for example (index.php?option=com_akeeba&view=config, index.php?option=com_akeeba&view=confwiz etc).
Other similar sites in the same hosting enviroment with similar joomla version don't have any problem at all.
Thanks in advace.
Description of my issue: We are in the final steps of development and decided to start using Akeeba for backing up the site. It used to operate OK but after quite alot updates of various components including joomla, we realised that it is simply giving as a white page.
I have tried reinstal the component more than once without any effect. Admin tools operastes as it should. The front end logs haven't produced any errors.
From the back end error log I recored the following.
[09-Apr-2015 13:07:53 UTC] PHP Notice: Undefined index: total_size in /home/homebiology/public_html/administrator/components/com_akeeba/engine/Factory.php on line 424
[09-Apr-2015 13:07:53 UTC] PHP Fatal error: Call to a member function setError() on a non-object in /home/homebiology/public_html/administrator/components/com_akeeba/engine/Platform/Base.php on line 341
When I paste the url directly from any akeeba backup button as for example (index.php?option=com_akeeba&view=config, index.php?option=com_akeeba&view=confwiz etc).
Other similar sites in the same hosting enviroment with similar joomla version don't have any problem at all.
Thanks in advace.