Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:I have a relatively simple site and it is taking over 2 hrs to backup. I had it on a test site with one host (Bluehost) and now the actual host (GoDaddy) and both times it took forever to back up
I tried changing the min and max times but not success. I just terminated the backup after I saw it was taking an unacceptable time.
I have attache the log file for one of the attempted backups that I eventually just stopped.
I hope you are able to help me.

The first step is to run the Configuration Wizard. That will test the server environment and set the timing settings to the fastest values that the Wizard thinks the server will handle. These timing settings would transfer from the development site to the live site, so the problem could very well follow you from one to the other.

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