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Akeeba Backup for Joomla!

#22280 Backup failure - Ajax 500 error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by dlb on Wednesday, 18 March 2015 08:21 CDT

Wednesday, 18 March 2015 06:15 CDT

SuperSys
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hi
Unable to complete backup of site.

Keep getting the 500 error.

Looked though documentation and tried changing min /max execution times, run ALICE, turned off virus software

No luck

Thanks
Malcolm

Wednesday, 18 March 2015 08:21 CDT

dlb
It looks like it may be a permissions problem. The backup stops when it tries to scan the files in /. That would be the first folder to be scanned.

Under Windows, the group Everyone has to have rights to your site.

Is this a commercial server or a local one?


Dale L. Brackin
Support Specialist


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