Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Backup Failed

The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

Please click the 'Analyse Log' button below have Akeeba Backup analyse its log file for further information.

Your backup is dying consistently when trying to back up the file images.tar.gz in the root of your site. Is that file necessary to back up? There is no information about it in the log, but I suspect it is a large file.

That was it! Those files where left from a site migration and needed. operated perfectly once removed. Thank you!!

You are welcome!