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Akeeba Backup for Joomla!

#22007 Backup failure on SiteGround host (Large Site)

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
n/a

Latest post by dlb on Wednesday, 04 February 2015 10:45 CST

GJSchaller
Backup for this site fails, although backup for site with same parameters as above (just less photos) on the same host completes without problem.

ALICE gives a warning about additional databases, but I am not backing any up.

Logs are attached.

dlb
There is no clear reason for the backup failure in the log file. It stops during the database dump, which doesn't make sense since you said a similar backup profile with less files was successful.

Please make sure that your computer is not going to sleep during the backup. If the computer hibernates, the backup will fail.

You can check ANGIE's warning about the additional database by going into include additional database and checking to see that you do not have another database defined there.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

GJSchaller
I can confirm that the computers is not going to sleep (I am sitting at it working in another window / tab while the backup is running).

No other databases are defined, I did check already.

I'll try again, and try an uninstall / reinstall of Akeeba Backup, to see if that helps.

dlb
If you uninstall Akeeba Backup you will lose your settings and potentially your stored backups.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

GJSchaller
No worries, backups are offsite on an FTP server, and I have backed up my profile.

As I was looking at this, I got a Cloudflare error on the same site - something that the alternative site does not use. I'm pausing Cloudflare to see if that is the issue.

dlb
If that doesn't work can you please post another log file? We want to see if is stopping at a consistent elapsed time.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

GJSchaller
Between removing & reinstalling Akeeba, and disabling Cloudflare, this is now working again. Given the other issues Cloudflare was causing, I suspect that may have been the culprit.

dlb
I'm glad you got it working again.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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