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Akeeba Backup for Joomla!

#21941 500 Error on backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Friday, 23 January 2015 10:56 CST

Friday, 23 January 2015 09:59 CST

Vigalom
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I'm getting an 500 error on backup in J3 after upgrading from J2.5 to J3 with cms update.

log is attached

Jan

Friday, 23 January 2015 10:22 CST

dlb
Jan,

Your #__sh404sef_urls table is approaching half a million records. You are most likely hitting a limit on MySQL queries imposed by your host. I am not familiar enough with sh404sef to know if that table can safely be excluded from your backup or if the records it contains can be trimmed. You would need to contact Anything Digital about that.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Friday, 23 January 2015 10:42 CST

Vigalom
That must be the problem!
I could make a backup now!

Thanks!

Jan

Friday, 23 January 2015 10:56 CST

dlb
You are welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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