EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue: Description of my issue: Default (jpa) backup fails at reading database stage. Database error: Could not connect to MySQL. Have checked and fixed permissions with Admin Tools. Alice halts at Checking System Requirements: database permissions (have waited 6 minutes before stopping Alice. Should I wait longer?
Above repeated several times.
A separate Zip backup gives a successful message but when I try to view it I get Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Description of my issue: Description of my issue: Default (jpa) backup fails at reading database stage. Database error: Could not connect to MySQL. Have checked and fixed permissions with Admin Tools. Alice halts at Checking System Requirements: database permissions (have waited 6 minutes before stopping Alice. Should I wait longer?
Above repeated several times.
A separate Zip backup gives a successful message but when I try to view it I get Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
