Support

After upgrading from v.3.6.5 to v.4.1.0, the CLI backup no longer works. On v.3.6.5, I had been getting a PHP warning about 'safe_mode', but the backup always went through. Now, the backup fails with the following error:
Failed loading /usr/lib64/php/modules/ioncube_loader_lin_5.3.so: /usr/lib64/php/modules/ioncube_loader_lin_5.3.so: undefined symbol: execute
PHP Fatal error: Directive 'safe_mode' is no longer available in PHP in Unknown on line 0

There is no log file to attach, because none is generated. The task fails before Akeeba is able to write a log.

Manually running a backup from the Akeeba Control Panel works without issue. This only occurs during the CLI backup using:
/path/to/php /var/www/vhosts/siteroot/httpdocs/cli/akeeba-backup.php

UPDATE: The error about ioncube was my fault. PHP was loading an incorrect version. I corrected that in the ini file and the ioncube error went away.

The CLI backup still will not run, and the output is now:
PHP Fatal error: Directive 'safe_mode' is no longer available in PHP in Unknown on line 0

Errrrr. My bad.

My PHP environment on my site had safe mode turned off; however, the CLI is using the default PHP INI file for the server, which had safe mode turned on.

I made that correction and it is working correctly now. Thanks for your patience and advice!