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#21792 Fatal error after Joomla updating from 2.5.8 to 3.3.6

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 06 January 2015 06:47 CST

Tuesday, 06 January 2015 02:37 CST

Freiforum-N
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have updated Joomla from 2.5.8 to 3.3.6. Before updating I installed the latest version of my extensions. After updating I wanted to login and received an error message:
Fatal error:
Class"Akeeba\Engine\Platform" not found in /var/www/htm/web1098/html/j3-historisches-uetersen/plugins/quickicon/akeebabackup.php on line 198

On line 198 of akeebabackup.php I found the statement:
Platform::addPlatform('joomla25', JPATH_ADMINISTRATOR . '/components/com_akeeba/platform/joomla25');

I was irritated and commented the line out. After that I could login!!

What is the reason for the issue and can I allow to have the line commented out?

Tuesday, 06 January 2015 03:57 CST

nicholas
No, this is NOT the problem. We might call the platform "joomla25" but it's actually valid for all Joomla! versions from 1.7 to 3.4 inclusive. The actual issue is different. Let me guess: you were logged in as an Administrator, NOT a Super User. The problem springs from that. We are already working on it, but it's a holiday today and things are much slower than normal. On top of that I have some family issues which drag me away from work half of the day and it just takes too damn long to get anything done today.

FYI, by commenting out the line you mentioned you simply disabled this plugin. The same could be achieved by simply renaming the file, e.g. from akeebabackup.php to akeebabackup.php-DISABLED.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 06 January 2015 04:10 CST

Freiforum-N
YES you are right, I logged in NOT as a super user.
Is the status critical? Must I do anything meanwhile?

Thank you for your quick answer despite your personal problems. I appreciate it.

Tuesday, 06 January 2015 06:47 CST

nicholas
You do not have to do anything. I have already fixed this issue. I am not publishing a new release as I'm waiting two people to give me access to their site. There's another potential issue reported, but I am not sure if it is a file permissions issue or a critical bug. On top of that there's a blackout, meaning that I have no Internet connection except a slow, metered 3G connection on my iPad. Hard to release anything under the circumstances :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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