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Akeeba Backup for Joomla!

#21782 cannot install 4.10

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Monday, 05 January 2015 09:44 CST

Monday, 05 January 2015 09:34 CST

FDigital01
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

i have tried several times on 3 different sites to update to 4.1.0 but it does not install. I have tried the double install but it still does not work.

no error messages, the version just stays at the current version.

i have 2 sites with 4.1.0rc3 and 1 with 4.0.5 and none will update.

Monday, 05 January 2015 09:44 CST

dlb
The fact that you did not receive an error message suggests that the install was successful. Please clear your browser cache and any site level cache that your host may have in place. You may be seeing a cached version of the screen after the installation.


Dale L. Brackin
Support Specialist


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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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