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Akeeba Backup for Joomla!

#21769 No Akeeba Engine platform class found

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 30 December 2014 05:45 CST

user29422
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Completing a site migration from Joomla 2.5.28 to Joomla 3.3.6 on my development web server (Ubuntu 14.04). Last step was to upgrade from Akeeba Backup 4.0 to 4.1.

Installation shows as complete with no errors, but when trying to access AkeebaBackup, displays the following error:-

An error has occurred.
0 No Akeeba Engine platform class found

nicholas
Akeeba Staff
Manager
Please try installing the Akeeba Backup Professional 4.1.0 stable package twice in a row, without uninstalling Akeeba Backup before, in between or after.

This is a Joomla! bug we've identified since the early Joomla! 1.5 days but for various reasons it never got fixed. We are currently working with other core contributors to get all those extension installer bugs fixed in Joomla! 3.4.0 and –whatever doesn't make the 3.4 release– Joomla! 3.5.0. In the meantime the install twice workaround seems to be working on the vast majority of cases. Please let me know how it worked out for you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user29422
Yes, that solved it. I'll try it on the production server, if I've got any issues I'll advise.

Thanks for the quick response.

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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