Support

Akeeba Backup for Joomla!

#21720 Subscriptions Access

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Wednesday, 17 December 2014 07:24 CST

Wednesday, 17 December 2014 06:19 CST

user37808
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I paid for the Essentials package right now. However, when I try to download backup and tools I get an unauthorized access 403 code.

I figured I am doing something wrong???

Can you advise how I can download the current scripts.

Thanks,

Joey

Wednesday, 17 December 2014 06:33 CST

user37808
Ok, it just gained access to the downloads.
Sorry about the post

Wednesday, 17 December 2014 07:24 CST

tampe125
No problem!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

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