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Akeeba Backup for Joomla!

#21645 cannot install update 4.1.0.rc3

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Friday, 05 December 2014 10:10 CST

Friday, 05 December 2014 09:33 CST

user84276
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: Hello to the support team.
today i had the following problem with the update from version 4.1.0.2 to the new version 4.1.0.3
I have 3 homepages running on one server. on the first and the second homepage it runs very fine.
but now on the third homepage on the same server i´m running into an ajax error. All 3 Systems are on the same level joomla and other softwaretools also the same db version. Today I want to do the installation from the new jce version and it runs on the 2 websites. but now on the third website i´m
running into this error. I had also looked about the same errror message on your side, but its no hope for me and my problem. I will send you the logfile
I hope that you can help me.
kind regards
Hansjörg Lauble

Friday, 05 December 2014 10:10 CST

nicholas
I suppose you get an error message regarding the SSL certificate. This is a problem with your web server. It runs a very old version of OpenSSL which is both vulnerable (it has the Heartbleed bug) and doesn't support SSL certificates signed with the much more secure SHA-1 signature method – such certificates are used by us and JCE to better protect our clients' information.

Please contact your host and ask them to upgrade OpenSSL on their server and recompile the cURL PHP module and PHP itself against the new OpenSSL library.

In the meantime you can always install the update manually: download the installation ZIP files of Akeeba Backup and JCE and install them on your site, without uninstalling your existing versions (uninstalling removes your settings and data, including old site backups).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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